Collection: Custom Bag Process & Policies

At L3, every custom bag is created with care, attention to detail, and your vision in mind. Please read everything carefully before placing a custom order to ensure a smooth process.

Custom Types

We offer two types of custom bags:

1. Regular Customs – Fully choose your materials, colors, and style from our current bag collection.

2. Repurposed Boot Customs – Transform a loved one’s boots into a unique, meaningful bag.

Important: We do not create new bag styles for custom orders. All customs are based on our current collection.

Securing Your Custom Spot

• Custom spots are secured with a non-refundable design fee.

• This fee covers the design process and holds your custom spot, but is not part of the final purchase price.

• Once your spot is purchased, we will guide you through the design process to help you create your perfect bag.

Regular Custom Process

1. After purchasing a custom spot, you will receive a questionnaire to fill out with all your bag details.

2. You must submit the completed questionnaire within 24 hours of receiving it, or your spot may be forfeited.

3. After reviewing your details, we will create a final purchase listing with your design.

4. Payment is required within 72 hours of receiving your invoice to proceed.

Repurposed Boot Custom Process

1. Purchase a Repurposed Boot Custom listing to let us know you are sending in your boots.

2. Mail your boots to 13135 TIMBERWOOD LANE OMAHA, AR 72662 with a note including your name, email, phone number, and any stories you’d like to share.

3. We will NOT reach out until we have the boots in our hands! We prefer to have the boots in hand before starting the design process to know what we are working with! Please don’t expect an email from us before you send in your boots! 

4. After discussing the design details, we will create a final purchase listing for your review.

5. Payment is required within 72 hours of receiving the invoice.

Payment & Timeline

• Full payment is due within 3–5 days of deposit.

• We accept Sezzle for payment.

• Turnaround time for custom orders is 8–10 weeks.

• Timing may extend if custom materials are needed; you will be notified immediately.

Important Policies

• No changes can be made to a custom order after payment is processed, especially once materials are cut or ordered.

• A $25 fee may apply for changes after finalizing a custom design.

• No refunds or exchanges on custom orders, unless there is an error on our part.

• Regular items and ready-to-ship items cannot replace custom items once created.

Add-Ons & Custom Options

• Tooled designs:

  • Letters/Brands: $40

  • Letters + symbol (headdress, sunflower, etc.): $55

  • Tooled straps: starting at $185

  • Animal patches (your pets): $85

• Closures & Straps:

  • Zippered closure: +$25

  • Longer fringe (additional 3” each side): $45

  • Double fringe: $35

  • Tri-fringe: $45

  • Adjustable strap: $15

  • Wrist handles: $20

• Special materials:

  • Repurposed LV: starting at $125 (depends on amount used)

  • Pendleton, engraved laser patches, conchos, and other add-ons may vary in price.

All bags come cotton-lined with a fabric chosen to match the personality of the bag, and include one interior zippered pocket and one exterior phone pocket.

Bag Sizes & Pricing

Sling Body Bags / Bums: $305+
Bandit: 9x6 – $225

Square Bag Styles:

• Maybelle 11½ x 9 (Small Crossbody) – $225

• Reba 13½ x 11 (Medium Crossbody) – $285

• Small Dolly 10x13x4 – $385

• Dolly 12x10½x4 – $425

• Patsy 13x11x5 – $425

Tapered at Top Styles:

• Sage 10x8½x4

• Kindall 12x10x4 – $425

• Dutton 15x12x4 – $475

• Loretta 17x12x6 – $495

Juney Styles (with flap):

• Mini Juney 12x10x8½ – $225

• Small Juney 13x10x10 – $300

• Regular Juney 15x12x12 – $335

• Large Juney 17x14x13 – $350

Backpacks / Convertible Bags:

• Classic Backpack 12x15x6 – $450

• Mini Classic Backpack – $350

• Shoulder/Backpack Crossover 16x13½ – $395

• Mini Shoulder/Backpack Crossover 11x13½ – $350

• Charolene Convertible 11x14x12 – $400

• Mini Charolene Convertible 10x11x5 – $385

Brumby Bucket Bags:

• Regular 12x9x6 – $385

• Big Brumby Bucket 12x? – $425

Other Items:

• Heart Keychains (non-braided) – $45

• Heart Keychains (braided/beaded) – $95

• Men’s Tri-Fold Wallet / Checkbook Cover – $95

• Stand Up Makeup Case – $205

• Bend and Snap – $265

• Bible Cover – $205

Custom Order Policy
Please note: Once your custom deposit spot is purchased, you have up to 6 weeks to complete the full custom process (selecting your design, materials, etc.).
If your custom is not finalized within that timeframe, your deposit spot will be cleared and forfeited.
No refunds will be issued for uncompleted customs after 6 weeks.